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Practice Policy Update Regarding COVID-19 View Update Virtual Consultation

Practice Policy Update Regarding COVID-19

Dear Patients,

We are doing our part to limit the spread of COVID-19. We are still here and working but not currently offering treatments. We are available to answer any questions you have. Our number one priority is safety of our patients, staff and our community.

We are seeing our patients who have recently had surgery for suture removal and to make sure your recovery is safe. We will keep the reception area empty and you will go straight back to an exam room. We will wear masks for your protection. Please only bring one person with you and if possible, it would be best if they can stay in your car during your visit.

We are offering Tele-Health visits for Surgical and Non-surgical consultations. It will be done the same way as an in person consultation would be done, except we will use video to communicate with you. This is done using our Electronic Medical Record and ensures your privacy. Having that consultation process done will allow you to schedule surgery and treatments so they can be done as soon as we are able to provide them again. I believe that after this ordeal, we will all be ready to do something nice for ourselves!

We are providing people with the chance to purchase products. We can bring them to your car. You can also purchase gift cards and we are developing several packages we want to offer. We are also shipping products during this time.

We understand all this uncertainty is frustrating and we apologize for the inconvenience. This situation changes day to day and we will keep you updated as we know more.

So what are we doing since we are not filling our schedule doing surgery, lasers, fillers, Botox, Dysport etc?

We are doing staff training. We will continue to brainstorm and think of ways we can provide even more exceptional patient experience.

We will be making videos and continuing to post on social media. Some of these will be educational and some will be to entertain! How entertaining will probably depend on how stir-crazy we get!

Be safe and be smart. Do your part to slow this virus down. And please, support your local businesses as much as possible.

Virtual Consultation